A genuine bus accident that could have had tragic consequences leads to an outrageous claim for compensation, while the seriousness of an opportunist's decision to proceed with a fraudulent claim hits home when she's confronted with the possibility of legal action. A prisoner really trips up when his attempt at making a bogus personal injury claim results in extra jail time, an attempt to claim for a new carpet is unraveled by insurance investigators, and CCTV comes to the fore as a fraudster's plan to cash in with a deliberate car crash is foiled.

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Documentary